All calls are received at the Stephenson County Crime Stop tips call center. The call center is structured so that call takers do not have caller ID, and conversations are not recorded. The Stephenson County Crime Stop police or civilian Coordinator receiving the information from the call center forwards all tips to the appropriate police agency personnel. Calls are accepted regarding any publicized request for information, such as "Crime of the Week" or such other crime(s) the caller has knowledge of.
By guaranteeing a caller's anonymity Stephenson County Crime Stop allows the caller to give information in a positive atmosphere without the prospect of retribution. By offering cash rewards for information leading to indictment or arrests, the program encourages otherwise reluctant callers to provide information.